Last Updated: 01.10.2015

This Privacy Policy applies to the use of the website and all products and services offered by Elite Clean Services. We are committed to respecting and protecting your privacy. We will only collect and use personal information that is necessary and reasonable for the services we provide.

What Information Do We Collect?

We may collect personal identification information from users in various ways, such as when they visit our site, complete a survey, fill out a form, or engage in other activities, services, features, or resources provided on our site.

When ordering or registering on our site, you may be asked to provide information including but not limited to your:

• Name
• Email address
• Mailing address
• Phone number

You may, however, visit our site anonymously if you choose.

How Do We Use Your Information?

The information we collect from you may be used for several purposes, including:

• Improving our website: We continuously enhance our offerings based on the information and feedback we receive from users.
• Processing transactions: Your information will not be sold, exchanged, or shared with third parties without your consent, except for the express purpose of fulfilling your purchase request.
• Personalizing your experience: Your data helps us respond to customer service requests more efficiently.
• Sending periodic communications: The email address you provide for order processing will only be used to send you information you have agreed to receive, such as promotions, surveys, or other site updates.

How Do We Protect Your Information?

We implement a variety of security measures to safeguard your personal information when placing an order, or when submitting, accessing, or updating your details.

• We use secure payment processes and ensure that sensitive information, such as credit card details, does not touch our servers. These are handled by a separate department, with encryption to protect the data.
• After a transaction, your sensitive information, such as financial details, will not be stored unless specifically requested.

Do We Use Cookies?

Cookies are small files that a site or service provider may transfer to your computer’s hard drive through your web browser (if permitted). These cookies help us recognize your browser and remember certain information for future visits.

• We use cookies to enhance your user experience, such as remembering preferences and tracking website usage.
• You can configure your browser to alert you when a cookie is being sent or to disable cookies altogether. Please note that disabling cookies may affect the functionality of some features on our website.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who help us operate our website or conduct our business, provided they agree to keep your information confidential.

We may also release information if required by law or to protect the rights, property, or safety of our business or others. However, non-personally identifiable visitor information may be shared for marketing, advertising, or other purposes.

Australia Privacy Act 1988 Compliance

We take privacy seriously and comply with the Australian Privacy Act. Your personal information will not be shared with third parties without your consent. Our site also adheres to PCI vulnerability standards to provide a secure environment for our users.

Terms and Conditions

Please refer to our Terms and Conditions for additional details on the use of our site, including disclaimers and limitations of liability.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to Our Privacy Policy

If we decide to update our privacy policy, we will post those changes on this page.

Contacting Us

If you have any questions or concerns regarding this privacy policy, please feel free to contact us using the information below.