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Last Updated: 01.10.2015
At Elite Clean Pty. Ltd., we are committed to providing our customers with an efficient and reliable shipping experience. Below, you will find the details regarding how we process, ship, and handle your orders.
Orders are typically processed within 1-3 business days of receiving your order. Processing time may be extended during peak periods, such as holidays or promotions. You will receive an email notification once your order has been shipped.
We offer various shipping options, and delivery times vary based on your location and the selected shipping method:
Shipping costs will be calculated at checkout based on your location, the weight of your order, and the selected shipping method.
Shipping charges depend on your delivery address and the size/weight of the items being shipped. You will be provided with the shipping options and their corresponding costs at checkout.
We offer international shipping to select countries. For international orders, customs duties and taxes may apply. These charges are the responsibility of the recipient and are not included in the shipping cost at checkout.
Please note that international shipping times may vary and are subject to customs processing, which can cause delays.
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package’s progress. Please note that it may take up to 24 hours for tracking information to appear online.
Certain products may be subject to shipping restrictions based on their size, weight, or country-specific regulations. If an item cannot be shipped to your location, we will notify you via email.
If your order is missing or arrives damaged, please contact us within 7 days of receiving the package. We will assist in resolving the issue by offering a replacement or refund, as appropriate.
We may update this Shipping Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please review this policy regularly for any updates.
Thank you. Your order has been received.
